Help centre帮助中心
Run a walkthrough
进行巡店
Score the floor of your outlet and turn failed items into Fixes.
为分店现场打分,并把不合格项目转成工单。Before you start 开始之前
- Owners and managers run walkthroughs. Staff can open them but see View only.所有者和经理执行巡店。员工可以打开,但只会看到 仅供查看。
- Your account starts with a weekly walkthrough called Manager walkthrough. To make another one, tap New walk under Templates.账户自带一个每周巡店,名为 经理巡店。如需另建,在 模板 中点 新建巡店。
Do the walkthrough 进行巡店
- Open Walk in the menu.在菜单中打开 巡店。
- Tap Walk next to the walkthrough.点该巡店旁的 Walk 按钮。
- Answer every item: Pass, Fail or N/A. Tap an answer again to clear it.每个项目都要作答:合格、不合格 或 不适用。再点一次可清除。
- Add a Note or a photo where it helps. Use All, Failed and Unanswered to filter the list.需要时填写 备注 或拍照。可用 全部、不合格 和 未作答 筛选。
- Tap Submit.点 提交。
- Items marked Photo need a photo unless you answer N/A.标有 照片 的项目必须拍照,除非选择不适用。
- If something is missing, Not ready to submit lists each item that needs an answer or a photo.如有遗漏,尚未可提交 会列出每个需要作答或拍照的项目。
Raise Fixes for failed items 为不合格项目开工单
If items failed, Raise Fixes for failed items? shows above Submit. Items set to raise a fix are ticked already. Change the ticks, then submit. Each ticked item becomes a Fix due in 3 days.如有不合格项目,提交 上方会出现 为不合格项目开工单?。设定为开工单的项目已预先勾选。调整勾选后再提交。每个勾选的项目会生成一张 3 天后到期的工单。
Your score 分数
- Items can carry a weight, shown as ×2, ×3 and so on. The score counts Pass items by weight. N/A items do not count.项目可以设权重,显示为 ×2、×3 等。分数按权重计算合格项目。不适用的项目不计入。
- Grades: Excellent 90% and above, Good 80% and above, Pass 60% and above, Fail below 60%.等级:优秀 90% 及以上,良好 80% 及以上,合格 60% 及以上,不合格 低于 60%。
- Once submitted, the walkthrough is locked and its report opens. See Read your reports.提交后巡店即锁定,并打开报告。详见查看报告。
Need a hand? Contact the RONDA team at team@ronda.com.my.需要帮助?请联系 RONDA 团队:team@ronda.com.my。