Help centre帮助中心
Reset your password
重设密码
Forgot your password? Get a reset link by email and choose a new one.
忘记密码?通过电邮获取重设链接,然后设置新密码。Reset your password 重设密码
- On the Sign in page, tap Forgot password? (or open Reset your password).在登录页面点 忘记密码?(或打开重设密码)。
- Enter your email and tap Send reset link.输入电邮并点 发送重设链接。
- Open the email from noreply@ronda.com.my with the subject "Reset your Ronda password".打开来自 noreply@ronda.com.my、主题为 "重设您的 Ronda 密码" 的电邮。
- Tap the link in the email. It works for 1 hour and only once.点电邮中的链接。链接有效期为 1 小时,只能使用一次。
- Enter a new password twice (at least 8 characters) and tap Save password. You are signed in.输入两次新密码(至少 8 个字符),然后点 保存密码。之后会自动登录。
- The page gives the same answer whether or not the email has an account. This keeps your account private.无论该电邮是否有账户,页面的回复都一样,以保护账户隐私。
- A new password signs you out on your other phones and computers.设置新密码后,你在其他手机和电脑上的登录会被退出。
- To change a password you still know, sign out and use Forgot password? in the same way.如果想更改仍记得的密码,可退出登录后同样使用 忘记密码?。
Nothing arrived? 没有收到?
- Check your spam or junk folder.请检查垃圾邮件文件夹。
- Check that you typed the email you signed up or joined with.确认输入的是你注册或加入时使用的电邮。
- If the page says the link has expired or was already used, request a new one.如果页面显示链接已过期或已使用,请重新申请。
- If sign-in says Too many attempts, wait a few minutes, or reset your password.如果登录时显示 尝试次数过多,请等几分钟,或重设密码。
If you are still stuck, contact the RONDA team at team@ronda.com.my.如果仍然无法解决,请联系 RONDA 团队:team@ronda.com.my。