Ronda

Support

Last updated 23 October 2026

Need help with RONDA? Contact the RONDA team and we will get back to you.

Contact the RONDA team

Please tell us the email you sign in with and your company name. If something is not working, tell us what you tapped and what you saw; a screenshot helps.

Common questions

I forgot my password

Open Reset your password and enter your email. If an account exists for that email, look for a reset link from RONDA. It works for one hour and only once. Nothing within a few minutes? Check your spam folder, or contact us.

How do I get a copy of my data?

Owners and managers can open Export in the menu and download CSV files of checklists and audits, fixes, outlets and team. Photos are not included in the CSV files.

How do I delete my account and data?

Contact us by email or WhatsApp. We will first confirm the request comes from an authorised administrator of your account. The details are in the Privacy Policy.

Can I use RONDA in Chinese?

Yes. After you sign in, use the language switch in the top bar (中文 / EN). The choice is kept on that phone or browser.

How much does RONDA cost?

Plans and the free trial are on the Pricing page.

Policies